---
title: "Solution: “No Device Drivers Were Found” During Windows Installation"
description: "If Windows Setup shows “No device drivers were found”—usually at the drive selection screen—it means the installer cannot detect your storage drive (HDD/SSD). This is common on newer systems, NVMe drives, or computers using RAID configurations."
url: https://help.activekeys.com/en/articles/48-solution-no-device-drivers-were-found-during-windows-installation
collection: "Windows Troubleshooting"
updated: 2026-02-12
language: en
---

# Solution: “No Device Drivers Were Found” During Windows Installation

If Windows Setup shows “No device drivers were found”—usually at the drive selection screen—it means the installer cannot detect your storage drive (HDD/SSD). This is common on newer systems, NVMe drives, or computers using RAID configurations.

**🔍 Why this happens**

This message often appears when:

-   Your system uses NVMe or RAID and requires additional storage drivers
    
-   The installer USB was created with an older tool or outdated files
    
-   The USB port being used causes compatibility problems during Setup
    
-   The installer is connected through a USB 3.0 port and the system behaves better with USB 2.0 during installation
    

**✅ How to fix it**

1.  Unplug and reinsert the installer USB  
    When the error appears, remove the USB installer, wait a few seconds, then plug it back in—preferably into a different USB port. If available, use a USB 2.0 port. Then click **Rescan** (if shown) or restart the setup process.
    
2.  Switch to a different USB port (prefer USB 2.0)  
    Try a USB 2.0 port instead of USB 3.0. On many desktops, rear motherboard ports are more reliable than front-panel ports.
    
3.  Recreate the installation media with the latest tool  
    Create a new installer USB using Microsoft’s latest installation tool for Windows 10 or Windows 11. Use a clean download and a USB drive of at least 8 GB. This increases the chance the installer includes newer storage support.
    
4.  Optional (advanced): Load storage drivers manually  
    If you’re using RAID or a storage controller that requires drivers:
    

Download the correct SATA/NVMe/RAID drivers from your PC or motherboard manufacturer  
Copy them to a second USB drive  
During Windows Setup, click **Load driver** and browse to the driver location to load the correct storage driver.