How to View or Track Your Order
With Active Keys, your order details are delivered automatically to your email shortly after checkout—no account login is required to access what you purchased.
What you receive
After payment is confirmed, you’ll typically receive an email within a few minutes that includes:
Your product key
A secure download link (when applicable)
Your order number and receipt
Clear instructions to install and activate your software
Most emails arrive within 1–5 minutes after payment confirmation.
Didn’t receive the email?
If you don’t see it, try the following:
Check your Spam, Junk, or Promotions folders
Search your inbox for the product name
Confirm the email address entered at checkout is correct
Lost the email or download link?
No problem—we can resend your order details.
Email us at help@activekeys.com and include:
Your name
Approximate purchase date
The email address used at checkout
We’ll resend your order details and setup instructions within 1 business day.