---
title: "How to View or Track Your Order"
description: "With Active Keys, your order details are delivered automatically to your email shortly after checkout—no account login is required to access what you purchased."
url: https://help.activekeys.com/en/articles/9-how-to-view-or-track-your-order
collection: "Orders & Support"
updated: 2026-02-12
language: en
---

# How to View or Track Your Order

With Active Keys, your order details are delivered automatically to your email shortly after checkout—no account login is required to access what you purchased.

**✅ What you receive**

After payment is confirmed, you’ll typically receive an email within a few minutes that includes:

✔ Your product key  
📥 A secure download link (when applicable)  
🧾 Your order number and receipt  
🧰 Clear instructions to install and activate your software

Most emails arrive within **1–5 minutes** after payment confirmation.

**🔍 Didn’t receive the email?**

If you don’t see it, try the following:

-   Check your **Spam**, **Junk**, or **Promotions** folders
    
-   Search your inbox for the **product name**
    
-   Confirm the email address entered at checkout is correct
    

**🔄 Lost the email or download link?**

No problem—we can resend your order details.

Email us at [**help@activekeys.com**](mailto:help@activekeys.com) and include:

-   Your name
    
-   Approximate purchase date
    
-   The email address used at checkout
    

We’ll resend your order details and setup instructions within **1 business day**.